May 15, 2023 | Monday

Job opening: Helpdesk Officer / Events Assistant, Europe House in Pristina

Located in Pristina and North Mitrovica, Europe House in Kosovo is a hub that offers information on European Union, as well as serves as a cultural centre and a working/studying space. Europe House in Kosovo is looking for a motivated person with experience in office administration / event management, to join Europe House team as a Helpdesk Officer / Events Assistant.

The person will be responsible for managing day to day activities of Europe House in Pristina, for organising events & campaigns, providing information to visitors, as well as correspondence with multiple parties that utilise the premises.

Description of the position:

Specifically, the Helpdesk Officer / Events Assistant:

  1. will cover for the Events and Campaign Manager when absent, consequently be responsible for all logistical requirements and practical aspects of outreach campaigns and events, and
  2. will be the first point of contact for all visitors to the Europe House. S/he will also perform secretarial duties and deal with correspondence and will operate as a team under the guidance of the Project Team Leader & Director and in close interaction with the EU Office.

Mandatory Requirements:

A university degree (Bachelor or equivalent) in the field of communications / marketing or in a related area, or five (5) years of relevant work experience. Proficiency in English is required.

General professional experience:

At least three (3) years of working experience in organization of public events, seminars, conferences and outreach activities (in addition to the five years of professional experience which form a substitute for the diploma in case the expert would not have the diploma required under qualifications and skills).

Specific professional experience:

Experience (at least 6 months) as support staff (i.e. Administrator/Helpdesk) in at least 2 projects in the field of communication and/or outreach.

What do we offer?

  • Competitive salary
  • Opportunity to learn about the EU and its programs
  • A chance to broaden your network of people


If you are interested to become part of our team please send a Cover Letter & CV to until 13 of May at 17:00h.  Only short-listed candidates will be contacted.

*The EU for Kosovo Communication Services project is implemented by Pomilo Blumm srl & Koperativa LLC, renowned communications agencies in Italy and Kosovo respectively and funded by the EU Office in Kosovo. The main goal of the project is to provide information to Kosovo people and to specific target groups on the EU, its policies and its programmes as well as to provide assistance to the EU Office in Kosovo to conduct efficient outreach activities.